How to be business-y

I think that one of the biggest challenges I had to face as a business owner was the need to look and sound professional among business partners. Since the pastry shop was my first shot at running a business, I had to welcome some changes, especially in the way I deal with business contacts.

I had very little idea of how to sound and look business-y. I knew that somehow, in some way, how I spoke and communicated with prospective business partners would affect their decision about whether they would choose to partner with me.

As time passed, I was able to grasp the way business communications happen. I learned how to be professional in dealing with different matters in the business, from managing my employees to talking with suppliers. In all aspects of my business, RingCentral helped me achieve a more professional and a more systematic way of communicating and managing the operations.

With the auto-attendant, all my business calls are answered professionally. Call routing immediately sends calls to the phone I am currently using, letting me attend to important calls immediately. My business partners also never get a busy signal. If in case I am talking to someone else on the line, they just have to wait on the line while they hear music on-hold. They can also opt to just leave a message on my voicemail box.

For important documents that cannot be delayed, I use RingCentral Fax. This is a very reliable tool for me, since a lot of my business partners use fax to transmit documents. With RingCentral Fax, I am able to send professional fax documents. RingCentral Fax comes with fax software that lets me edit and sign faxes digitally. Also, since faxes are sent online, they arrive clean, without ink smudges and blurry texts.

Armed with experiences, lessons learned through the years and RingCentral Online, I have been able to maintain a more professional image within the industry.